- 1
- Identify personal computer components. Identify storage devices. identify mobile digital devices. Compare PC and device connection interfaces and their characteristics.
- 2
- Identify common PC and mobile operating systems and their features. Identify utilities and tools used to manage PC operating systems.
- 3
- Identify common network types. Identify network components. Identify the properties and purpose of services provided over a network. Identify basic cloud concepts. Identify basic concepts related to security.
- 4
- Identify basic tools and techniques for maintaining PCs, mobile devices, and printing devices. Identify best practices to follow to ensure personal, electical, and environmental safety.
- 5
- Install, configure, and troubleshoot display devices.
- 6
- Install and configure input/output devices, and PC expansion cards.
- 7
- Install various types of CPU and apply the appropriate cooling methods. Install and troubleshoot common problems related to the motherboard, CPU and power.
- 8
- Install and configure RAM and storage devices. Configure settings throug BIOS/UEFI tools on a PC. Troubleshoot hard drives and RAID arrays using appropriate tools.
- 9
- Identify the physical network connection commonly used to connect PCs and mobile devices to networks. Identify the characteristics and properties of TCP/IP. Identify tools commonly used to install, configure, and maintain networks.
- 10
- Install and configure interior and exterior laptop components. Install and configure basic mobile device network connectivity and email. Troubleshoot and repair common mobile device hardware issues
- 11
- Install, configure and troubleshoot printing devices.
- 12
- Identify common security threats and vulnerabilities. Compare and contrast common threat prevention methods. Identify common security controls for mobile devices. Identify appropriate data destruciton and disposal methods